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How the Workers’ Compensation Claims Process Works from A to Z

Workers’ compensation insurance claims can be confusing to navigate if you’re unfamiliar with the process. At CompSource Mutual, we believe it doesn’t have to be complicated. That’s why we created this guide – to get you the scoop on all things “claims.” We aim to make the experience as stress-free as possible by offering support to all involved – injured workers and business owners alike. 

Read on to see how the workers’ comp claims process really works:

Reporting an Injury

The claims process starts when a worker is injured. It is important to inform your workers’ compensation insurance provider of the incident as soon as possible to get the help that you need. At CompSource Mutual, this is especially vital because you can get connected to quality medical care and pharmacy resources to aid in recovery and foster a successful return to work.

Learn more about your exclusive medical and pharmacy resources here.

Step 1: Start Your Claim

When CompSource is notified of an injury, we will begin working on your case within 24 business hours. We do business the old-fashioned way – by offering you a dedicated point of contact for your questions. You will receive service from a dedicated claims adjuster from start to finish. Not just anyone – a real, local person familiar with Oklahoma businesses. We think it’s just easier to work with someone who knows you.

Need to file a claim? Start the process 24/7/365 here.

Step 2: Get Care

Your dedicated claims adjuster will coordinate necessary medical care for the injured worker and keep you in the loop throughout the process. Plus, we’ll check in with you to ensure you’re getting what you need.

Are you an injured worker? Learn more about your benefits here.

Step 3: Return-to-Work

Once the injured worker has received the care needed, our top priority is getting them back on the job safely. We’ll map out a return-to-work plan for the worker to facilitate a successful post-injury solution. The claims adjuster will communicate return-to-work updates to the employer as needed and be by your side until the claim is resolved.

Need Quality Protection for Your Business?

Our claims process is designed with Oklahoma workers in mind – we’re proud to do business a little differently. Just report workplace injuries to us as soon as you can, and your dedicated claims adjuster will guide you through the next steps. 

Check out the Claims Process page to learn more about the support that policyholders and injured workers receive with CompSource Mutual. 

New to CompSource? Get a quote to protect your business with Oklahoma’s premier workers’ compensation provider.

You’re never alone in the claims process –
reach out to our Oklahoma Claims Team at 800-347-3863.


This article is provided solely as a reference tool to be used for information purposes only. The information in this article shall not be construed or interpreted as providing legal or any other advice. The information material does not amend the provisions of any insurance policy issued by CompSource Mutual. It is not a representation that coverage does or does not exist for any particular claim or loss under any such policy. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy provisions, and any applicable law.

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