our 24/7 nurse advice line
CompSource Mutual policyholders have exclusive access to ConsultCare, a 24/7 nurse line for non-emergency advice.
- Receive help 24/7/365: any day, any time
- Get connected to network providers
- On-staff Spanish speaking nurses
- Translation services for 200+ other languages
- Relay services for the hearing impaired
How It Works:
- If an urgent injury occurs at work, call 911 or go to an emergency care facility.
- For non-emergency injuries, supervisors or injured employees can call (855) 310-5448.
- Calls are answered by licensed registered nurses experienced in handling workplace injuries and illnesses.
- If appropriate, self-care or treatment recommendations are made (per guidelines).
- Referrals to local medical providers are made if necessary.
After The Call
- Injured workers receive phone or text follow-ups on all self-care and ER visits.
- Policyholders can report claims on the CompSource Mutual online portal or the Claims Reporting Hotline at (800) 872-7015.