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our 24/7 nurse advice line

CompSource Mutual policyholders have exclusive access to ConsultCare, a 24/7 nurse phone line for non-emergency advice.


  • Receive help 24/7/365: any day, any time
  • Get connected to network providers
  • Telemedicine virtual visits available
  • On-staff Spanish-speaking nurses
  • Translation services for 200+ other languages
  • Relay services for the hearing impaired

How ConsultCare Works:

When the injury happens:
  • If an urgent injury occurs at work, call 911 or go to an emergency care facility.
  • For non-emergency injuries, supervisors or injured employees can call ConsultCare at (855) 310-5448.
Getting help:
  • Calls are answered by licensed registered nurses experienced in handling workplace injuries and illnesses.
    • If appropriate, self-care or treatment recommendations are made (per guidelines).
    • Referrals to local or telemedicine medical providers are made if necessary.
After the call:
  • Injured workers receive phone or text follow-ups from a nurse on all self-care visits within 24 hours. 
  • Your dedicated CompSource Mutual claims representative will start your claim and reach out with the next steps. 

Read more about the claims process